All TPMA events are included with your annual TPMA membership. Non-members are welcome to attend individual events for a $20 fee.

At this time, only cash or cheque is accepted at the event. Receipts will be issued.

A light meal is served at all events.

Upcoming Events

    • 26 Sep 2017
    • 6:00 PM - 9:00 PM
    • 111 Richmond St. W., Suite 700, Toronto, ON M5H 2G4

    A TPMA On-Site Event: Headquarters

    Join us for a revealing look at how one leading company chose and implemented the popular "Jobs to be Done" Product Management framework.

    As fast as the Loyalty Program industry grew, its changes in the marketplace are just as dynamic. Starting more than 15 years ago, Points International Ltd. has grown to be one of the largest companies in the Loyalty Program marketplace. 

    After an introduction to and its marketplace, Peter Doulas, Senior Vice President of Product Management and Aaron Egier, Director of Product Management, will walk you through how their team does Product Management, how they came to adopt the "Jobs to be Done" framework, and what it has meant to their company and customers.

    Peter Doulas has spent 5 years as Vice President, Product Management at Previously he spent almost 10 years at Microsoft in Redmond, Washington; and prior to that he was with ATI and Mercer. He obtained an MBA from MIT Sloan in 2002, and is a graduate of Queen's University.

    Aaron Egier has 7 years' experience in a portfolio of Product Management roles. He has an MBA from Rotman, and has an BASc and MASc in Computer Engineering from the University of Waterloo and University of Toronto.

    Points provides loyalty eCommerce and technology solutions to the world's top brands to power innovative services that drive increased loyalty program revenue and member engagement. For more background information before our event, please visit

    • 24 Oct 2017
    • 6:00 PM - 8:00 PM
    • Metro Hall - 55 John St, Downtown Toronto

    An overview of the field of AI/ML techniques and methods. This session will be focused on how AI/ML can uniquely solve problems with compute becoming less and less expensive and how to consider using iterative experimentation to get there. 

    • 28 Nov 2017
    • 6:00 PM - 8:00 PM
    • Metro Hall - 55 John St, Downtown Toronto

    Multiple presenters will help bring to life how to use KPIs to drive understanding of customer experience in a truly omnichannel way. With that understanding and transparency of how we are doing we can focus on often broken experiences between digital and non-digital channels as well as within the channels themselves.

    Nicole Diamond is the Senior Manager of Omni-Channel Journey Design & Delivery, and was formally a Senior Strategy Manager at Telus. Previously she was Co-Founder and CEO of Kinimi, and a Manager at Accenture, as well as previous positions. She is also currently a Member of the Board of Directors for JVS Toronto. Nicole holds an MBA in Strategy from the University of British Columbia

    Charles Dimov

    Charles Dimov is currently Marketing & Insights Director for OrderDynamics, and has previously held positions as Director of Product & Digital Marketing for Strategy D, Director of Digital Product Marketing for ADP, VP for Marketing and Sales at McGraw-Hill Ryerson, and Chief of Staff / Sr. Manager, Strategy / Product Marketing & Sales at HP Enterprise. Charles holds a B.A. in Business Economics, M.A.Sc. in Management Sciences, and B.A.Sc. in Electrical & Computer Engineering, all from the University of Waterloo. Charles is also the former President of the TPMA, having spent several key years building our institution to what it is today.

    Jan Kotowski is currently the Head of Product at Tulip Retail. Previously he held the VP of Product position at Chango/Rubicon Project, and Director of Product at Marketwire as well as Senior Product Management positions at NetIQ and Novell. Jan has a degree in Computer Science, Math from the University of Waterloo.

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