Jobs to be Done: Product Management at

  • 26 Sep 2017
  • 6:00 PM - 9:00 PM
  • 111 Richmond St. W., Suite 700, Toronto, ON M5H 2G4


  • For executive team members
  • The TPMA kindly requests that employees use this special registration. This allows the TPMA to account for the correct number of attendees when placing orders with our catering service provider.

Registration is closed

A TPMA On-Site Event: Headquarters

Join us for a revealing look at how one leading company chose and implemented the popular "Jobs to be Done" Product Management framework.

As fast as the Loyalty Program industry grew, its changes in the marketplace are just as dynamic. Starting more than 15 years ago, Points International Ltd. has grown to be one of the largest companies in the Loyalty Program marketplace. 

After an introduction to and its marketplace, Peter Doulas, Senior Vice President of Product Management and Aaron Egier, Director of Product Management, will walk you through how their team does Product Management, how they came to adopt the "Jobs to be Done" framework, and what it has meant to their company and customers.

Peter Doulas has spent 5 years as Vice President, Product Management at Previously he spent almost 10 years at Microsoft in Redmond, Washington; and prior to that he was with ATI and Mercer. He obtained an MBA from MIT Sloan in 2002, and is a graduate of Queen's University.

Aaron Egier has 7 years' experience in a portfolio of Product Management roles. He has an MBA from Rotman, and has an BASc and MASc in Computer Engineering from the University of Waterloo and University of Toronto.

Points provides loyalty eCommerce and technology solutions to the world's top brands to power innovative services that drive increased loyalty program revenue and member engagement. For more background information before our event, please visit

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